While it is wonderful to see our client happy with their furry friend, it is a sad fact of life that the pet may pass away before your client does.
The death of anyone is traumatic enough, but when we remember that our clients have possibly seen the demise of their spouses, friends and even family members over the years, it is easy to see that they can be very upset.
If you feel that your client’s pet is nearing death, you may want to talk to either family or close friends to enlist their support as the time draws near.
Family will advise you on any decisions they want made and may also be a comfort to your client when the time comes.
Remember that this is a traumatic time for your client, they do not need any negative comments about what could have been done about things. They need kindness and compassion. They need to be able to cry when they want and have silence when they ask.
If your client wants the ashes of their pet so that they can be scattered somewhere, then do your best to achieve this. It is important to them that this last wish is carried out as it may give them closure to the situation.
If your client decides that the body will be taken care of by the vet, then that is also their decision and should be respected also.
One thing that annoys most people is when, after a death of a pet or person, well-meaning people comment that ‘now you can move on with your life’ or words to this effect, forgetting that this is easier said than done, and also that we may not be ready to move on right away.
If your client wants to make a memory book about their pet, then help them to do so. Assemble pictures, pop them in an album so that your client can look at them whenever they like.
Death of a pet will be traumatic to any client and needs to be handled with care, kindness, and support.
Engage friends and family for extra support, and go that extra mile when they simply want to talk or be silent.
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